JA’s solution for Digital ADR Management features a sophisticated suite of features and functionalities that streamline the processes and enhance efficiency.
Pick and submit forms to file claims online efficiently. Track claim progression and stay informed throughout the way
Create, store, organise, share, and efficiently manage all forms, documents and supporting evidence.
Enhance efficiency and transparency with an intelligent, fully integrated case management solution.
Easily automate the process of creating, managing, and issuing e-mails, notifications, documents, and letters
Streamline the notarisation and signing of documents in a secure and convenient digital format.
Allow users access to schedules, and publish events, orders, and registrations to promote transparency
Receive timely notifications and alerts through multiple internal and external channels and never miss a deadline
Conduct ADR proceedings from anywhere with secure, seamlessly integrated virtual hearing solution of choice
Incorporate a robust e-discovery mechanism enhanced by sophisticated video indexers, AI-powered searches, and AI chatbots
Automate payments, monitor centre’s revenue, and enable hassle-free transactions with easy invoice generation
Manage registrations, streamline roles, and maintain detailed records of all centre personnel and practitioners.
Automate scheduling of arbitration/mediation hearings, optimise resource allocation, and reduce scheduling conflicts.
Ensure accurate assessment with advanced time tracking features and improve operational efficiency.
Leverage customisable dashboards and reports, to provide actionable insights and facilitate data-driven decision-making
Pick and choose from our suite of features to tailor a solution that is right for you. With options to customise and modify fields, forms and workflows, JA’s Digital ADR Management solution puts users in control.
Justice Accelerator’s Arbitration module brings in the advantage of increased security and transparency; while reducing human error and overall costs.
User Friendly : Navigate across different ADR processes using intuitive, user-friendly interfaces that render a seamless user experience.
Customisation : Catering to specific needs, it can just as easily be configured and scaled to suit a variety of processes and procedures.
Security : Cryptographic techniques in use ensure data integrity and prevent unauthorised access, tampering, or deletion of evidence
Transparency : The solution provides a transparent and immutable record of all interactions, maintaining system integrity
Enhanced Communication : Streamlined processes make for an improved communication system that reduces error and updates all concerned parties in real-time.
Streamlined Payments : Removing the complexity of billing and payment, the solution brings efficiency to transactions.
The software streamlines the entire ADR process by providing a user-friendly public portal. Claimants can file claims, submit documents, and request arbitration or mediation online. This digitised approach not only increases accessibility for users but also improves the efficiency of case initiation and documentation submission.
Yes, users have the ability to nominate and select arbitrators/mediators using the platform. The system allows for seamless communication between parties and prospective neutrals. Users can submit preferences, and review profiles, and the platform facilitates the appointment process, ensuring a transparent and user-driven selection of arbitrators/mediators.
JA’s solution offers sophisticated claim management features, allowing Arbitration and other Dispute Resolution centres to monitor and oversee all proceedings. This includes tracking claim developments, managing documents, and ensuring compliance. The platform’s advanced membership management features also enable efficient tracking of member involvement and performance.
Absolutely. JA provides extensive reporting capabilities, allowing officials to generate custom reports based on specific criteria. This data-driven approach assists in evaluating claim trends, measuring performance, and making informed decisions. The platform empowers administrators with insights to enhance the overall efficiency and effectiveness of ADR processes.
JA’s Digital ADR Management includes advanced scheduling features that enable parties to set up virtual hearings seamlessly. Integrated with the larger claim management system and notification management system, the functionalities for virtual hearings take into account the availability of parties, arbitrators/mediators, and other resources. This ensures a streamlined and conflict-free process of scheduling virtual hearings, further enhancing the accessibility and convenience of ADR proceedings.