Marking a significant step towards equitable justice, JA’s solution digitizes, streamlines
and automates Legal Aid services.
Levelling the playing field, it allows people in need, access to legal representation.
The customizable platform streamlines and automates the legal aid delivery, making it
more efficient, accessible, and impactful.
Its advanced algorithms match eligible individuals with pro bono attorneys, ensuring the
best legal representation for optimal results
Legal Aid Simplified = Empowered Justice
JA’s Legal Aid Management solution transforms the provision of legal assistance with
features that streamline case management and enhance the quality of services delivered.
Document Management
Upload, store, review and share all necessary documents with ease and efficiency.
Virtual Applications
Enable secure, easy and efficient legal aid applications through detailed and customisable
forms.
Public Access
Sophisticated portals allow users to seek legal advice, track responses and provide
additional info where necessary.
Notification Management
Send/receive timely notifications and alerts through multiple internal and external channels
and keep everyone informed.
Access Control
Regulate access with biometric and multi-factor authentication and ensure quality and
integrity in services rendered.
Practitioner Management
Streamline legal aid services with a smart and efficient system that tracks cases, lawyers’
performances, expertise and even the quality of legal advice.
Dashboards & Reports
Receive custom reports and valuable insights into user preferences, revenue and payment
histories and make data-driven decisions.
Pick and choose from our suite of features to tailor a solution that is right for you.
With options to customise and modify fields, forms and workflows, JA’s solution for Legal Aid Management puts
users in control.
Access Legal Aid Services - Anytime, Anywhere
From application to legal assistance, JA’s solution for Legal Aid Management automates key
aspects that allow lawyers and litigants the means to collaborate seamlessly and securely.
User Friendly: Access legal aid services using intuitive, user-friendly interfaces that render a
seamless user experience.
Security: Minimize errors and ensure that all data is cryptographically encrypted and stored in a
centralized secure location.
Customization: Easily configure and scale the solution to suit a variety of processes and address
the needs of a growing, digital organization.
Transparency: Promote trust and confidence in pro bono activities, ensuring accountability and
compliance with legal aid mandates
Paperless: Eliminate paperwork and manual processes and save time and money for both legal aid
providers and relevant organizations.
Enhanced Communication: Streamlined processes make for an improved communication system that
reduces error and updates all concerned parties in real-time.
Our solution digitises and automates the entire legal aid application process, allowing applicants
to easily submit, track, and update their applications online from anywhere, at any time. This
reduces the need for physical paperwork, minimises errors, and speeds up approval times. The
platform also offers automated notifications, ensuring that both applicants and legal aid
providers are informed of any status updates, leading to a more efficient process overall.
02
Yes, the Legal Aid Management solution includes a comprehensive lawyer management system that
verifies, tracks, and maintains the qualifications of all legal aid providers. This ensures that
only qualified, certified, and registered providers are eligible for case assignments. The system
comes with the option to update the database with new qualifications, certifications, or changes,
to ensure that it always reflects current provider statuses, helping legal teams assign the right
providers to the right cases.
03
The platform streamlines coordination by intelligently matching legal aid applicants with suitable
legal aid providers based on factors such as the type of legal issue, the provider’s area of
expertise, and availability. The organisation also has the option to assign multiple legal aid
providers to the application. This ensures that each applicant is provided with the most
appropriate assistance for their needs, and that the coordination of services happens efficiently.
Automated scheduling tools further simplify communication, ensuring prompt and organised legal
assistance.
04
Absolutely. The platform is built with multiple layers of security, employing advanced encryption
methods to safeguard sensitive data. This ensures that applicant and provider information is
securely stored and transmitted, protecting against unauthorised access. In addition, the platform
adheres to strict legal compliance standards, keeping data confidential while maintaining
transparency where necessary. Regular security audits and updates further enhance the platform’s
protection mechanisms.
05
The Legal Aid Management solution is designed to efficiently schedule and coordinate legal advice
sessions between applicants and providers, minimising delays or miscommunication. With automated
workflows, reminders, and easy-to-use communication tools, the platform helps legal aid providers
stay on top of their commitments, ensuring applicants receive timely assistance. This reduces wait
times and helps streamline the legal aid process, preventing backlogs and missed appointments.
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